Delayed and missed flights are nothing but a hassle to anyone traveling, be it for business or pleasure. The inconvenience caused can range from re-booking the next available flight – which often is more expensive – to not being able to attend a meeting or event and being stranded in the airport for hours.
An average of 2-3 passengers misses their flights for every flight that takes off at the airport. On the contrary however, a delayed or missed flight could have been quite bearable if one happens to be in a world class airport. In other words, it becomes a discovery all by itself!
Singapore's Changi Airport has been continuously ranked as the world's best airport and can be quite the safe haven for passengers – stranded or not. It serves more than 100 international airlines flying to some 200 cities in about 60 countries and territories worldwide. Each week, more than 6,200 flights land or depart from Changi, with more than 41.9 million passengers passing through the airport a year.
The airport has 3 terminals abbreviated as T1, T2 and T3. As the seventh busiest international airport today, every terminal is equipped with a traveller's essential amenities to cater for the needs of every passenger. There are a total of 550 internet stations and Wi-Fi access points airport-wide. Movie theaters, entertainment decks, TV & Entertainment lounges and foot and calf massage stations are also available to ensure an all-round sensory discovery! Families that travel can make local telephone calls and let the kids have fun at the Children's Play Area and Art Interactive Zones. Passengers with at least 5 hours for the next flight can also enjoy a two-hour Singapore tour.
Aside from the traveller essentials in the transit areas, each terminal offers different “must-see” places. In T1, art enthusiasts will certainly take pleasure in seeing a motor-controlled dynamic sculpture featuring 1,216 copper raindrops called Kinetic rain sculpture and sculpture trees. One can plunge into the Balinese themed rooftop pool too, feel the breeze in the East Outdoor Deck, or see the 40 species of Cacti in the Cactus Garden.
T2 gives an inquisitive passengers a digital experience at Xperience Zone. The zone has a multi-touch entertainment screen where one can practice one's gaming skills or catch the latest sports events on a large screen. Passengers can also tap into their creative juices with the interactive e-Postcard booth that can snap one's own self-portrait, and with the addition of a few Singapore icons, it can be sent to love ones by email. Phytophilous people can have a walk through the sunflower and Orchid garden, while art lovers can devour the beauty of ancient Asian ceramics in Peranakan Exhibition and Porcelain of Asia Exhibition.
The latest terminal at Changi (T3) is designed to optimize energy conservation. It features 919 skylights on its roof, allowing a soft natural light to stream in while keeping the tropical heat of the sun out. See the tropical butterfly habitat with its profusion of flowering plants, lush greenery and 6-metro grotto waterfall. Revel in the graceful movement of Koi fish at Koi Pond. Adrenaline junkies can take a ride at the world's tallest slide inside airport, while aviation enthusiasts can check out the Aviation Gallery to know more about flight procedures and operations and movie buffs can just chill and watch a movie at the Movie Theater.
Aside from the outstanding places and amenities inside the airport, those who love shopping will certainly like Changi. Retail Shops offer everything from luxury goods to souvenirs and daily necessities. The airport also offers a variety of dining choices for gastronomic adventures. Furthermore, what makes this airport No.1 is the super-efficiency and expedient service that enables passengers to arrive an hour or so before their flights and not have to worry about checking in and immigration.